East Sussex Nursing Home: Inspection rates home as ‘good’ with praise for safety, responsiveness & leadership
One well-established nursing home in East Sussex has recently been praised following an unannounced inspection by the Care Quality Commission for its safe, responsive and well-led service and leadership.
Woodside Hall Nursing Home, in Hailsham, is independently owned and has been providing the highest standards of care for over 35 years.
What the inspectors said
Inspectors visited the home in January and said they were impressed with its approach to person-centred care, enabling residents to feels supported and have maximum choice over their lives, and that staff supported them in those decisions in the least restrictive way possible.
Team members were also praised for their responsiveness and for taking pride in their work.
In the published report the inspectors wrote: “Staff had received the support and training they needed and described effective team work and an open culture where they could raise any concerns.
“Staff, people and their relatives spoke highly of the management of the home. One person told us: ‘The best thing is the staff, it is very well run. I would definitely recommend it.’
“Staff knew people well and were familiar with their needs and preferences. When people's needs changed staff were responsive and supported people to plan their care. A relative told us: ‘It is a fantastic place, the staff are great and it re-assures me to know people are safe and happy.’.”
To assess service standards at Woodside Hall Nursing Home, the CQC inspectors spoke with team members, residents and their relatives following the inspection. The records and procedures already in place at the care home were also reviewed.
“We are delighted with the results of the inspection report,” said registered manager Sharon Lloyd. “It is testament to the hard work and dedication of the staff at Woodside Hall where we aim to look after our residents and our staff to ensure the best quality care and a happy environment for all.”
About Woodside Hall
Woodside Hall Nursing Home is a luxury nursing home set in four acres of tranquil, secluded gardens and woodlands, located between Hailsham and Polegate which provide full-time residential, nursing and dementia care, as well as short-term respite care.
As well as providing beautiful surroundings and contemporary en-suite rooms, residents can book a hair appointment in the in-house salon, or with visiting chiropodist or physiotherapist.
If you’re a pet-lover you might enjoy a friendly visit from Tilly – the home’s four-legged companion who loves company and a belly rub.
Woodside Hall has an on-site laundry service and there’s always plenty going on to entertain people including movie afternoons and regular performances from outside entertainers.
Each week there is a visiting shop where people can pick up treats, essentials and stationary such as snacks, toiletries, magazines, pens and cards and they can order newspapers and fresh flowers for delivery their room.
Outside the gardens make the perfect place to relax or meet friends or family – there’s even a veg plot where the more active can dig in and grow their own.
Get in touch
If you’d like to find out more about the facilities at Woodside Hall you can visit the website woodsidehall.co.uk or in person. Call 01323 841670 to speak to a member of staff.