Police advice after TalkTalk hack

Police are appealing for witnesses
Police are appealing for witnesses

Police have issued advice after hackers gained personal details of up to four million customers with phone and broadband provider, TalkTalk.

Detective Inspector Andy Haslam, of the CyberCrime Unit for Sussex and Surrey Police, said: “It’s very difficult to prevent your data being lost or stolen when it is held by someone else.

“Once you are aware that you might be affected make sure you look at the advice being given by the company.

“Be mindful that any online criminals may see this as an opportunity they can exploit not just those who potentially compromised TalkTalk.

“Be cautious of emails which purport to be from TalkTalk, particularly any which request you to open an attachment such as a word document, or to click on a link or provide any account information or private details. They may be offering a benefit like compensation or raising your fears of financial loss to try and get your information.”

People were advised to change passwords or pin numbers they used for different accounts, particularly the same as TalkTalk, immediately.

Residents’ banks should be alerted that their accounts needed to be monitored for transactions.

Contact credit check agencies mentioned on the TalkTalk website.

Update patches on your devices and make sure you have a good anti-virus programme on all your laptops, phones and tablets.

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