Missed bin collections

I refer to ‘Waste bins go uncollected’ (letters, October 20).

Firstly, we thank you for bringing this issue to our attention​, but please be aware that our new and revised collection calendars ​have been available online since October 1.

Although the print versions have been slightly delayed due to unforeseen circumstance​s, they will be out for delivery to every address in our district this week​.

​All of our details on the website are correct and fully up to date and ​the very useful ‘what is my bin day’ tool will ​inform you of what bins are being collected in any given week.

This can be found at http://www.adur-worthing.gov.uk/bin-day/

Bin days have not changed and will not change until after the festive period.

​If any bin is missed bin ​and reported, we normally deal with them within 24 hours.

​We are pleased to let you know that missed bin​ collections are rare ​within our service – less than 0.0001 per cent​.

Jane Eckford

Adur & Worthing Councils Director for Customer Service

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