Smartphone app guides blind and partially sighted passengers round railway stations

Blind and partially sighted rail passengers can now use their smartphones to get around four major stations in Sussex thanks to work by Southern, Thameslink, national sight loss charity Thomas Pocklington Trust and local Sight Loss Councils.
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The app, named Aira, connects people to trained agents in North America who look through the camera lens of the passenger's phone to give directions over its loudspeaker.

Launched last year at Brighton, free use of the app has now been extended to Haywards Heath, Chichester and Eastbourne, as well as eight other stations across the wider network of parent company Govia Thameslink Railway- (GTR).

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GTR’s Accessibility Lead, Carl Martin, said: “We want everyone to be able to use our services, regardless of their disability or need for assistance.